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  1. MyCape Helpdesk
  2. Frequently Asked Questions

Frequently Asked Questions

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  • Can I have unlimited bookings?
  • Does the Confirmed Ticket serve as Boarding Pass?
  • What is the difference between Regular Fare, Final Fare and My Current Bid?
  • How old should a member be to use the APP?
  • What is the Leaderboard?
  • How can I Bid?
  • How can I contact MyCape?
  • What happens if my confirmed flight got delayed or cancelled?
  • What are the fees involved in the fare shown?
  • What are standby tickets?
  • How does the booking process work?
  • When do I get flight confirmation?
  • What do chances of flying mean?
  • When do I get charged for my flight?
  • What kind of payments do you accept?
  • What if I miss my flight?
  • What's your rebooking policy?
  • What are your refund, rebooking and cancellation policy?
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